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Glossary

Bug tracking system is a software application that is designed to help quality assurance and programmers keep track of reported software bugs in their work. It may be regarded as a sort of issue tracking system.

CMMS (Computerized Maintenance Management System) - a CMMS software package maintains a computer database of information about an organization’s maintenance operations, i.e. CMMIS - computerized maintenance management information system.

CMS (Contact Management System) is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and suppliers.

CRM (Customer Relationship Management) is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer loyalty.

CTMS (Container Terminal Management System) is state-of-the-art application software for operating a modern container terminal serving international shipping lines.

Database is an integrated collection of logically-related records or files consolidated into a common pool that provides data for one or more multiple uses.

Data center or datacenter (or datacentre), also called a server farm, is a facility used to house computer systems and associated components, such as telecommunications and storage systems.

Domain name is an identification label that defines a realm of administrative autonomy, authority, or control in the Internet, based on the Domain Name System (DNS).

EAM (Adaptive Enterprise Architecture Manager) is a robust knowledge repository solution for organizing, integrating and analyzing information describing the key elements of an enterprise.

ECM (Enterprise content management) refers to the technologies, strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to an organization and its processes.

ERP (Enterprise Resource Planning) is an enterprise-wide information system designed to coordinate all the resources, information, and activities needed to complete business processes such as order fulfillment or billing.

HTML (HyperText Markup Language) is the predominant markup language for web pages. It provides a means to create structured documents by denoting structural semantics for text such as headings, paragraphs, lists etc as well as for links, quotes, and other items.

Interface refers to a set of named operations that can be invoked by clients. Interface generally refers to an abstraction that an entity provides of itself to the outside.

MES (Manufacturing Execution Systems) manage and monitor work-in-process on the factory floor including manual or automatic labor and production reporting, as well as on-line inquiries and links to tasks that take place on the production floor.

SCM (Supply chain management) is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers.
Scripting language, script language or extension language is a programming language that allows control of one or more software applications. "Scripts" are distinct from the core code of the application, which is usually written in a different language, and are often created or at least modified by the end-user.

SEO (Search engine optimization) is the process of improving the volume or quality of traffic to a web site from search engines via "natural" or un-paid ("organic" or "algorithmic") search results as opposed to search engine marketing (SEM) which deals with paid inclusion.

Server is any combination of hardware or software designed to provide services to clients.

Spam is the abuse of electronic messaging systems (including most broadcast media, digital delivery systems) to send unsolicited bulk messages indiscriminately.

Web hosting service is a type of Internet hosting service that allows individuals and organizations to make their own website accessible via the World Wide Web.

WebMoney is an electronic money and online payment system (transactions are conducted through WebMoney Transfer).

Web search engine is designed to search for information on the World Wide Web. The search results are usually presented in a list of results and are commonly called hits. The information may consist of web pages, images, information and other types of files.
 

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